At Udaan Brothers (https://udaanbrothers.com/), we prioritize the privacy of our customers. This Privacy Policy outlines the practices we follow to collect, use, and protect the personal information of our customers. By accessing or using our services, you agree to this Privacy Policy.

1. Information We Collect

We collect personal data that you provide to us directly when you use our platform, such as:

• Personal Information: Name, email address, shipping and billing addresses, phone number, and payment details.
• Account Information: Login credentials (username and password), account preferences, and purchase history.
• Payment Information: Credit card details, bank account information, and transaction history.
• Automatically Collected Information: Your IP address, browser type, device type, pages viewed, and browsing behavior on our platform.

2. How We Use Your Information

We use your information for a variety of purposes, including but not limited to:

• Processing orders and payments.
• Providing customer support and responding to inquiries.
• Sending order confirmations, shipping updates, and other relevant communication.
• Personalizing the shopping experience by offering product recommendations.
• Improving our platform’s design, security, and performance.
• Complying with legal obligations and resolving disputes.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your shopping experience on Udaan Brothers. These technologies help us understand how you use the platform, remember your preferences, and provide personalized content.

You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use some features of the platform.

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

• Service Providers: We may share information with third-party vendors who assist in order fulfillment, payment processing, and shipping.
• Legal Requirements: We may disclose information if required by law, such as in response to a court order or to comply with government regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your data may be transferred as part of the transaction.

5. Data Security

We implement appropriate security measures, including encryption and secure servers, to protect your personal data from unauthorized access, alteration, or disclosure. However, no data transmission over the internet or electronic storage can be guaranteed 100% secure.

6. Your Rights

You have the following rights concerning your personal information:

• Access your personal data and request copies.
• Request corrections to inaccurate data.
• Request deletion of personal data, subject to legal obligations.
• Opt-out of marketing communications by following the unsubscribe instructions provided in our emails.

7. Children’s Privacy

Our platform is not directed at children under 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently gathered such data, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page with a new effective date. Please check this page periodically for updates.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Udaan Brothers
Email: support@udaanbrothers.com 
Phone: +91 7265999956